Shipping
We have partnered with UPS as our primary shipping provider to ensure your SET Boards arrive safely and on time. Whether you are ordering a single unit for a private practice or bulk supplies for a hospital system, we utilize UPS’s global network to provide reliable tracking and efficient handling.
Costs & Transparency:
To continue providing a high-impact, clinical grade tool that is Made in the USA, the buyer is responsible for all shipping costs. International shipping fees are calculated at checkout based on the volume of your order and speed of delivery.
You can receive free shipping in the US by purchasing 4 or more boards.
Discount Codes
Veteran Appreciation: In honor of those who have served, we offer a dedicated 15% discount and free shipping for veterans.
Use code: VETSET & VETSHIPPING.
Open to Veterans and U.S. service members (active duty, Guard, and Reserve).
Frequently Asked Questions
What is your return policy?
We offer a 30-day return and refund period from the date of delivery.
Are there any conditions for returns?
Yes. To qualify for a refund, the protective seal on the product must be unbroken and the item must be returned in its original condition.
Why must the seal be unbroken?
Because our products fall under healthcare and hygiene regulations, we cannot accept returns on items that have been opened.
What happens after 30 days?
After 30 days, all sales are final.
How do I start a return?
Please contact our support team with your order number within the 30-day return window, and we will provide return instructions.